Privacy Policy
Excel Cleaning Services Ltd is dedicated to protecting the privacy and security of your personal data. This privacy policy describes how we collect and use personal information about you during and after your working relationship with us, in accordance with the Isle of Man Data Protection regulations and the GDPR.
1. Information We Collect
We collect and process personal data that you provide directly to us when you enquire about or use our services. This includes:
- Identity and contact details such as name, business address, email address, and telephone numbers.
- Financial and billing information necessary to process payments for our cleaning services.
- Detailed information regarding your premises and specific cleaning requirements.
2. How We Use Your Information
We use your information predominantly to fulfill our professional service commitments to you, specifically for:
- Defining and delivering bespoke commercial cleaning solutions across the Isle of Man.
- Managing your client account, including invoicing and account maintenance.
- Providing updates regarding schedule adjustments or service enhancements.
- Complying with statutory reporting and record-keeping requirements.
3. Data Security
The security of your data is a core priority for Excel Cleaning Services Ltd. We have implemented appropriate technical and organizational measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way. Access to sensitive data is limited to authorized personnel and vetted staff who require it to perform their cleaning duties.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Detail on specific retention periods for various categories of data is available upon request.
5. Your Rights
Under data protection laws, you have rights including the right of access to your data, the right to rectification of inaccurate data, and the right to request the deletion of your data where it is no longer required for its original purpose.
6. Contact Information
If you have any questions or concerns regarding this privacy notice or how we handle your personal information, please contact our data lead using the following details:
Excel Cleaning Services Ltd
51 Victoria Street, Douglas, Isle of Man, IM1 2LD
Email: hello@excelcleaners.im